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Privacy Policy

Last updated: November 13, 2026.

This policy explains how 1BuilderMedia Marketing LLC ("we", "us"), the operator of Tree Removal Pollock Pines, handles information about you.

What we collect

• What you tell us on the phone or in our form: your name, phone number, address or town, the tree work you need, your timeline and any notes.
• Call details: your phone number and the time and length of the call.
• Call recordings. Calls to our number may be recorded, and you will hear a notice at the start of the call. If you do not want to be recorded, use the web form instead.
• Basic technical data your browser sends when you visit, such as pages viewed and browser type, which our hosting provider may count in aggregate.

How we use it

• To call you back and understand your tree job.
• To find a tree professional and set up a visit.
• To check the quality of our calls and fix mistakes.
• To keep records of requests and to prevent spam and abuse.

Who we share it with

• The independent tree professional we refer you to. We share your name, phone number, address and job details so they can contact you and quote the job. That professional handles your information under their own practices.
• Service providers that help us run the site and phone line, such as our form processor (Formspree), phone carrier and web host, only as needed to provide their service.
• Government or legal authorities when the law requires it.

Tree professionals may pay us for referrals. See our Referral Marketing Disclosure.

How long we keep it

We keep request details and call recordings only as long as we need them for the purposes above, and then delete them.

Your California privacy rights

If you live in California you may ask to know what personal information we hold about you, and ask us to correct or delete it. You may also ask us not to share your information with tree professionals for future requests. We will not treat you differently for asking. To make a request, call (530) 454-8845. We may need to confirm who you are first.

Children

This site is for adults arranging work on their property. We do not knowingly collect information from children under 16.

Changes

We may update this policy. The date at the top shows the latest version.

Contact

Call (530) 454-8845. See also our Disclaimer and Terms and Conditions.